Tag: Nomorerack

New Samsung Galaxy III

On By Michel McDonaldIn Cell PhoneLeave a comment

samsung galaxy s3

My new Samsung Galaxy SIII from FreedomPop finally arrived via FedEx today. I am very happy with it because it actually installs the apps. The Refurbished Samsung Galaxy SIII (white one) that I bought from NoMoreRack now Choxi would allow me to install apps, but it just didn’t install all the files, only 1 file. It also didn’t allow me to tweet pictures. I did have some sound issues, but that cleared up after some tweaking with the settings.

This new phone actually installed Terraria and Minecraft PE and I can actually play the games without any problem. Although, now that I had to start over with the new phone, I have to start new worlds and characters, but that’s ok, I didn’t really have that much time invested in the game on the white one anyway.

What really pisses me off is that I spent $99 on this phone from NoMoreRack, and it turned out to be a piece of dog poop and I lost my money because I broke the phone before I could send it back for a full refund. I should have handled it differently and just sent the phone back and gotten a brand new one from FreedomPop instead. Oh well, it’s a learning experience.

The only issue that I am having with this new phone is the call quality. I mean, it’s a phone, you would think that a phone would be able to make phone calls and the call quality would be excellent since that’s it’s main purpose. They do offer premium voice quality for an extra $3.99 every month with a free trial, which I have activated only because what’s the point of a phone if people can’t hear you? My service was unlimited voice and text for $5 a month and unlimited data for $15 a month, so you get what you pay for with the voice. I’ll gladly pay $4 more so people can actually hear me talk.

I’m sure this phone will last me a long time, just as long as I don’t lose or break it.

Update: Ok so I’m having a bit of an issue with this new phone. First off, it rebooted once, and I started to freak out because that’s what my HTC One V was doing, which is why I had to buy a new phone. Then it just started shutting off on its own. The other night as I was going to bed I went to look at my phone one last time and it was off. I tried to turn it back on but it wouldn’t come on. It showed that the battery was completely drained, which I knew for a fact it wasn’t dead. I kept trying and it would show the battery as being dead, but then it would come on and show that the battery was 3/4 full, then it would show me the Samsung logo, then it shut off again. I was really freaking out. It was a good thing I saved the battery from the other one that I bought from NoMoreRack. I switched the battery and I haven’t had an issue with it turning off or rebooting on its own since. So basically FreedomPop sent me a bad battery.

The other issue I’m having is that when I called my aunt when I first got the phone, she told me that I was breaking up, so I had to call her on the landline. I noticed they have for $3.99 more per month an upgrade called Premium voice, so I bought that, but little did I know it has nothing to do with the issue that I am having. phone bars This is my problem, I have no bars in the house. If I ever want to call someone, I have to go outside and make sure I have enough bars, and when I was talking to my aunt, I WAS outside, and I was breaking up out there. So that means that I have to not only leave the house, but walk to Albertson’s where the cell tower is to be able to talk to her. I mean, I could just call her on the landline, but I have a cell phone for a reason lol. I’d like to be able to call people when my partner is using the landline.

So those are my problems. I solved 1 problem, and I tried to solve the 2nd problem at $4 extra per month, but now my problem is bars. Ugh! I can’t win. The only way I will have good service is if I have Verizon or AT&T. My phone is FreedomPop, but it uses the Sprint network, which apparently doesn’t give me any bars. I can’t afford anything else. My voice and text is $5 a month, now $9 a month with the premium voice. I guess like everything else in my life, I’ll just deal with it.

FreedomPop Debit Card Issue

On By Michel McDonaldIn Cell Phone, GadgetsLeave a comment

freedompop

Last month I bought a refurbished Samsung Galaxy S3 from Nomorerack (now Choxi) that I thought I could use with Virgin Mobile to upgrade my phone, but unfortunately for me, Virgin Mobile doesn’t allow their customers to buy unlocked phones as upgrades. If you want to upgrade your phone, you have to buy a Virgin Mobile phone or buy it through them.

My new phone is with a company that I’ve never heard of called FreedomPop. I signed up with my debit card as my payment card and everything was fine until the bank decided that my debit card had been compromised and blocked my card and issued me a new one. When my new debit card arrived, I tried changing it on the FreedomPop website so I could be charged for the next month, but unfortunately, it wouldn’t change. I used my phone to try to change it and it didn’t work, so then I went to my Nook HD+ tablet and it didn’t work, so then I went to my computer and again it did not work. I Googled the issue and found nothing that would help me.

Over the last few weeks I’ve been desperately looking for a resolution, I’ve even called them… TWICE! I called them when my account had 7 days left, and they told me they would contact me by email in 48 hours to let me know that it worked, but instead the email I received was a questionnaire on how they did. Yeah, that didn’t work for me, so I called them again and I gave them the ticket number and told them what happened and begged for help since I had 5 days left. They told me to call the bank because it must be my card and I told them that it can’t be because I’ve used my credit card and I’ve also used my PayPal debit card, and neither of them worked. So the person on the other end put me on hold and came back and said that this is an issue on their end because more customers have had to deal with this. Damn Skippy it’s a issue on your end! 24 hours passed and not an email and not a phone call. I decided to just give them another 24 hours, but still nothing.

Today, I checked my account on my phone and it said I had 3 days left, so I opened up Firefox and went to the billing page and added my credit card number, not my debit card number, and it FINALLY worked! YES! So I immediately added $30 to my account.

You know in the movies when the bomb is about to go off and the timer is going and it is 1 minute, then 30 seconds, then 20, then 15, then 10, then 5, then you start counting down 5, 4, 3, 2 and then they cut the correct wire just before it goes to 0 and the bomb doesn’t go off? I feel like that just happened, but I had 3 days left rather than 3 seconds.

The thing about FreedomPop is, if they couldn’t fix this issue, all I had to do was call them and tell them to just put me on their free plan until they could fix it. I mean, it’s not like I really need to pay for my account since I rarely call or text anyone, and I hardly ever use the 4G LTE or even 3G. I’m basically always on the WiFi with this at home. So really, it doesn’t matter, but I just like having the peace of mind knowing that I can have unlimited phone calls and texting just in case I ever come out of my shell and decide that I can’t shut the f up and have to call everyone and their mother. You know, just in case.

Anyway, if you are having an issue like this with FreedomPop, try a new browser and try a new card, if that doesn’t work then call them and keep calling them until they fix it. If they can’t fix it, then just go to their free plan.

Sashay Away

On By Michel McDonaldIn Cell PhoneLeave a comment

sashay away

Virgin Mobile, I’m sorry my dear but you are up for elimination.

I’ve been using a Virgin Mobile phone for the last 2 1/2 years. The phone was fine for the first year, but then after that it started to suck big time. I can’t use it outside, meaning using the 3G, because it takes forever to load an app or a website. I’ve stopped using it ever since I got my Nook HD+ tablet. Also, I think something is wrong with my phone because all I hear is that annoying auto tune sound that singers seem to be using to make their voice sound like they actually have talent. Also, my phone keeps rebooting, and it never finishes the reboot cycle, it just freezes with the HTC logo.

So here is my solution, I bought a new phone from Nomorerack. It’s a Samsung Galaxy S3 Snapdragon with 16GB storage with 4G instead of just 3G. It said on the Nomorerack website that it works with other services using the Sprint network, but of course it didn’t specifically say Virgin Mobile, and VM just told me that it won’t work because it has to be a Virgin Mobile phone. So that sucks, but on the other hand, I have terrible service and maybe it’s time for a change.

I went to the Sprint website and found out that their prepaid service is only $35 a month, which is what I am paying Virgin Mobile. I don’t even need to bring the phone to them, I can activate it directly on their website. I know Virgin Mobile uses the Sprint network, so I take a chance of having slow coverage, but on the other hand, it’s the same damn price and I already bought the new phone, so what have I got to lose? Well, besides Virgin Mobile.

So now Virgin Mobile, it is time for you to lip sync… FOR YOUR LIFE! Don’t frak it up! Oh wait, you already told me that I can’t use the new phone, so I guess you don’t have to lip sync, but it is time for you to sashay away… next month lol. I’ve already paid for a new month and there is no getting that money back, so I will just have to wait until next month to activate the new phone, and deactivate the VM phone. I really hate doing that, breaking up with a company, I mean it’s not like companies are people, right?