I don’t know why but The Lord of the Rings Online just won’t load for me. I load the game and the launcher checks the files and let’s me type my password and then choose my server and then it finishes that and my screen is supposed to turn black so the game will load. It hasn’t loaded in maybe a month and half or 2 months. I couldn’t figure it out.
The only thing that was worrying me was that my house would get locked and they would start charging me fees, so last night I decided I was going to download the game files again and reinstall it. I installed it over itself, but that didn’t work so I uninstalled the whole game and reinstalled it as a fresh installation and still nothing.
Out of frustration I was about to email the company because I just wanted to get this resolved so I could play again. Their website gave me a list of links to see if I could find my issue, and I did.
Here is the thread “LOTRO will not launch and there are no error messages” which is the exact problem I was having. I clicked “Graphics and Performance FAQ’s…” So their advice was to find the User Preferences configuration file which is loaded in My DocumentsThe Lord of the Rings Online. I double clicked the file and it showed me a text file with all of this gibberish that I don’t understand. They warn not to change anything because you might screw it up more. I wondered if I just removed the file altogether if it will create a new file and let the game load, and that worked. I didn’t delete it, I just moved it to the desktop and there is a new file in its place that has way less information than the original file.
The game launched and I hit C for my character screen which shows my gear and I clicked the House button. There was an icon of a lock in the bottom right of my screen along with an icon of a letter which told me that my house was locked. In the character screen I clicked House and paid the fee and then paid the maintenance for my house for 5 more weeks, you know, just in case.
So now you know, if you have issues getting into The Lord of the Rings Online because the game won’t load after you launch it, just remove the User Preferences config file and load the game.
Xanapus` Lair 
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Thank you so much. I have been going crazy with this for the past 3 days. I recently had to put an older graphics card in my computer because my card died, which was a nvidia 8800gt. then it just wouldn’t load. I tried uninstalling and reinstalling and everything like you did and nothing. Finally I found this and bingo, it worked! Thank you.
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Doesn’t things like that just drive you insane? I don’t know why that config file did that, but at least now you can play again hehe. Have fun!
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Yea it does. As a matter a fact it happened again just today. I was messing with the video settings and I closed the game and reopened it hoping to make the settings correct and it did it again.
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Again? I wonder why it’s doing that to you.
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I am grateful that I have read this post.
I still haven’t solved this problem for about a week and thanks to you! Keep it up.
Maria
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Fantastic, you just saved me a load of hassle. Lotro refused to load today followed advice now it works!! Thanks again
Matt
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I’m glad I could help.
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THANKYOUUUU!!!! i’ve been going mental over this for weeks! great to FINALLY have it working again!!
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More than happy to help out a fellow gamer. It’s frustrating isn’t it?
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I just got the same problem… but my problem is also that i have a mac so i dont know anything to do :S can anybody help me?
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omg, thank you so much, ive been fighting with this garbage all day. bless you my friend. your my **** hero!
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🙂 I knew it would come in handy for someone, and apparently it happens to a lot of people. I’m glad I could help. Good luck and have fun in the game.
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I eenjoyed reading your post
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Thank you.
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