Kodak

I sent an email to Kodak the day before yesterday and yesterday I got an email back from them asking for the serial number and the model number etc as well as my home address and phone number. I did the tests they asked me to do and it really pissed me off that all those tests sucked up an entire cartridge of color and black ink. That’s $22 of ink that is gone now.

Thankfully they are sending me a new print head because they think mine is defective but I wont be able to test out the new print head with no ink so hopefully they will send me new ink cartridges. I told them that it sucked up all my ink and so I have no more ink.

I will cross my fingers that they send me ink too and not just the print head. They are sending me an envelope to send them the defective print head as well and I will include the ink cartridges as well to show them that it’s brand new ink and it’s all gone. If they didn’t send me ink with the new print heads then perhaps sending them the empty ink cartridges will make them see that I was telling the truth and they will send me more ink.

Kodak All-In-One Printer

Darrin bought me a Kodak All-In-One Printer for Christmas 2007. He bought it on Shop NBC and it was a very thoughtful gift. It has a scanner and you can print directly to 4×6 glossy photo paper with its very own slot to keep the paper.

It has SD card slots for several different kinds of memory sticks so you don’t even need a computer to print your pictures from your camera. Just put the memory stick in the printer and it prints directly to 4×6 photo paper.

The scanner does a fantastic job scanning with its Kodak technology where it fixes colors and stuff. It’s a great product. It’s selling point is that the ink is cheaper. The black ink is $10 and the color ink is $15. Good deal right?

Last month, after I’ve had it for about 6 1/2 months, it started messing up big time. I bought brand new ink cartridges for it and it ate it all up and I barely even used the ink and it was printing with white lines and all of a sudden it stopped printing the red and yellow ink. Darrin bought another package of ink (black and color together is $22) and still no red and yellow. I cleaned the print heads with the basic clean and deep clean and mind you these are brand new ink cartridges and cleaning the heads ate up all the ink on these BRAND SPANKING NEW ink cartridges.

The black has like 1/3 left and the ink is less than 1/4 left and it has the ! exclamation point on it saying it is running out and I need more. I haven’t printed anything yet for crying out loud. BRAND NEW! This used to be a good kick ass printer, now it’s crap. All it’s good for anymore is for scanning, that’s it. And it was $250. What a total waste of money.

Update: Kodak did do right by me and they sent me a new print head which totally fixed the problem.  So please don’t let this blog post change your mind about buying a new Kodak All-In-One printer because it really is a good printer.