My Net10 Phone is Rubbish

I have had my Samsung T401G Net10 cell phone since last summer when I started riding my bike. I bought it through the Net10 website as a refurbished phone and I only paid $25 for it. I also got a free $25 phone card so technically I got the phone for free. I chose this one because it’s the one that Darrin had. I’ll admit that I was a little jealous because all of a sudden he had a better cell phone than I had, although now he has an iPhone…

I have had issues with my phone from the very beginning. When I activated it, I had to go through a process of typing codes in the phone through the prepaid menu. I wasn’t sure if the issues were because it was a refurbished phone, but I didn’t care because when it finally worked I was able to make phone calls, and that’s all that mattered.

I started out with the $25 750 minutes monthly plan, but they failed to charge my debit card every month so I was forced to buy phone cards instead.  I have had to add minutes every month from their website. I wanted to do it directly from the phone, but their menu doesn’t offer the cheaper $20 phone card. You have to buy the $30 and up. I didn’t want to do that so I had to do it on the website.

Darrin bought me a phone card in the beginning of December and it was the $25 plan again. When you go with their plan, they are supposed to automatically charge the debit or credit card that is in your account, but they failed to do so and my phone was deactivated. I tried to reactivate it by getting the $15 200 minute monthly plan, but it didn’t accept it for some reason so I had to call them.

I was on the phone with Net10 yesterday for 90 minutes. They walked me through a very tedious process of pressing codes in the prepaid menu like I had to do when I first got the phone, but that didn’t work. The operator I spoke with had reactivated the phone and added my minutes with the 30 days, but unfortunately my phone itself never reactivated. So he said that my phone was not working and that he would send me another one and then I’d have to return my faulty one back to them with a prepaid envelope.

When I asked him why they didn’t automatically charge my credit card for the monthly service on the first, he replied that it was the phones fault. Um, isn’t that the responsibility of the website, not the phone?  My plan was in their system, so they should have automatically charged my credit card $25 on the first of the month.  They didn’t and now it’s the phones fault?

It doesn’t matter, I am going to keep all of the minutes that are still on my phone from last months plan, get 200 minutes from the $15 I paid for the day before yesterday and then in another month I will just go back to the $25 750 minutes plan. If they don’t charge me automatically, I will just have to make sure that I am keeping up with it by going to the website.  It’s a schlep but what else can I do?

I noticed that they are now selling android phones, the LG Optimus Net and Q. The Q just has a slide-out keyboard and it’s about $20 more. I am not too happy with their service because I rarely have more than 2 or 3 bars and when I am downloading games, it always gets interrupted and I have to start over. Maybe because it’s a faulty phone though (that was said with a hint of sarcasm).

That’s another thing, I had spent a lot of my minutes buying games. I have 8 games that I paid for and now I will lose them because my new phone isn’t going to have them. I think I would be more pissed if I had paid for those with actual money, but considering I will be getting all of my minutes back from last month, I think I can either buy them again with my minutes, or just not worry about it because I never even played them.  If I had the android phone then I think it would be more worth my time playing games than it is with this crappy phone.

I will have to wait 3-5 days for my replacement phone so I will be out a phone until then.  It sucks, but there is nothing I can do about it.  I only ever use it for texting with Darrin so it doesn’t really matter because he can just email with his fancy schmancy iPhone 4S lol.

I want to upgrade to the LG Optimus Net this summer for my birthday because I can use my wi-fi to use the internet with it when I’m at home.  When I am out on the bike trail this summer, I will be able to make twitter and Facebook updates.  I couldn’t do that with my current phone because it didn’t store my long difficult passwords and I could never remember what they were to log in every time I wanted to update.  Also, an Android phone has apps like the WeReward app and the QR code scanner.  Not that I really need to scan QR codes, but it would be nice to have that option.

It’s funny, I rarely ever use my cell phone, but I am being tortured by not having it to play with.

Straight Talk

This is a Sponsored post written by me on behalf of Straight Talk for SocialSpark. All opinions are 100% mine.

When I got my first cell phone 9 years ago, I was afraid of getting a phone with a contract because they were just so darned expensive.  I went with a prepaid phone with maybe only 250 minutes per month for $25.  That was perfect for me because I don’t really use it that much.  I only use it when I’m traveling or on the bike trail.  That old phone is long dead and I’ve been looking for a new one.

Straight talk has phones with everything you need such as the “All You Need Plan” with 1000 minutes, 1000 texts and 30mb of data for only $30/mo.  They also have unlimited plans for only $45 a month with calls, pictures, text, web and messaging..  That is a huge savings if you are currently paying $75 to $100 per month.  I love that I would feel richer with those savings.  What would you buy with the money you are saving?  I think I would be buying more groceries, then again I might buy some music or books, who knows.

Straight Talk has an international option for only $5 more so you can call a friend in Mexico, Germany, England or anywhere you need to call.  I see people buying these phone cards from the store on the corner for Mexico and I just think they are wasting their money.  They can just get one of these prepaid cell phones and call their family for only an additional $5 with their international plan.

Scott Canterbury talks about Straight Talk in this YouTube video hook, line and sinker.  He talks about how much money he is saving each month and as a family he’d be saving much more.  Watch and see.  It’s just such a good plan to go with, I don’t know why anyone wouldn’t want to.  They even have refurbished cell phones for as low as $10 with a camera, mp3 player, web and blue tooth.  They even have smart phones with touch screen, apps, maps etc.   There are no activation fees, contracts or credit checks.  You can’t beat that in a cell phone.  So watch the videos (links) and save some money for crying out loud.

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New Cell Phone from NET10

I was about to start watching Cirque Du Freak earlier today and before I could hit play on the DVD remote control, Darrin told me that he had to go to Sears to pay his Sears card.  While we were there he said “I wonder if they sell cell phones” because he has a job interview tomorrow (he finally got a call back) and if he gets the job then he will need a new cell phone.  My old 2002 Nokia 3390 cell phone isn’t working out anymore.  The battery never keeps it’s charge anymore and it’s just too old for him to look professional.

So we get there and see a display for Verizon with prepaid cell phones and their phone cards.  The phone itself was only $20 but it was only 1 style of phone.  We went downstairs to the electronics department where they have many different wireless providers.  We were looking at the pamphlets for Verizon and the plan was too confusing.  Next to it was Virgin Mobile but they only had expensive phones.  One was a Kyocera Loft and the other was an LG Rumor Touch.  I don’t remember what it was, I do remember how expensive it was though.

Darrin went and got a sales clerk to get the Virgin Kyocera Loft phone out so he could buy it but thought to ask which company was better.  The sales clerk pointed out that each phone call was .25¢ per minute.  That’s a bit much and it was a good thing that he found that because Darrin was about to buy it.

He asked which one has the least cost per minute and the sales clerk pointed out the NET10 display.

It was a good thing that he showed us the Net10 phones because number 1 they were cheaper.  Darrin almost spent $70 on the Virgin Kyocera Loft and he almost spent $100 on minutes for it.

The phone that he did buy was the Samsung T401G which has a slide out QWERTY keyboard.  It was on sale for $59 (normally $79) and he also bought a $60 phone card which is 600 minutes.  He got a bonus of 170 minutes as well when I activated it.

For some reason it didn’t have a memory card so he’ll have to buy that extra if he wants to take pictures.  He just needs it for making/receiving calls at work, he doesn’t need games.  He connected to AOL from his phone already but it used minutes so that’s not a good idea for him.  If he had a monthly plan with unlimited web then that’s one thing but he chose pre-paid.

Text messaging is only 3¢ per text which is ok.  I don’t know who he’s gonna text though since I don’t have a cell phone lol.

I hope that he gets the job, keep your fingers crossed.

Update: He did get the job and he is very happy there.