I have had my Samsung T401G Net10 cell phone since last summer when I started riding my bike. I bought it through the Net10 website as a refurbished phone and I only paid $25 for it. I also got a free $25 phone card so technically I got the phone for free. I chose this one because it’s the one that Darrin had. I’ll admit that I was a little jealous because all of a sudden he had a better cell phone than I had, although now he has an iPhone…
I have had issues with my phone from the very beginning. When I activated it, I had to go through a process of typing codes in the phone through the prepaid menu. I wasn’t sure if the issues were because it was a refurbished phone, but I didn’t care because when it finally worked I was able to make phone calls, and that’s all that mattered.
I started out with the $25 750 minutes monthly plan, but they failed to charge my debit card every month so I was forced to buy phone cards instead. I have had to add minutes every month from their website. I wanted to do it directly from the phone, but their menu doesn’t offer the cheaper $20 phone card. You have to buy the $30 and up. I didn’t want to do that so I had to do it on the website.
Darrin bought me a phone card in the beginning of December and it was the $25 plan again. When you go with their plan, they are supposed to automatically charge the debit or credit card that is in your account, but they failed to do so and my phone was deactivated. I tried to reactivate it by getting the $15 200 minute monthly plan, but it didn’t accept it for some reason so I had to call them.
I was on the phone with Net10 yesterday for 90 minutes. They walked me through a very tedious process of pressing codes in the prepaid menu like I had to do when I first got the phone, but that didn’t work. The operator I spoke with had reactivated the phone and added my minutes with the 30 days, but unfortunately my phone itself never reactivated. So he said that my phone was not working and that he would send me another one and then I’d have to return my faulty one back to them with a prepaid envelope.
When I asked him why they didn’t automatically charge my credit card for the monthly service on the first, he replied that it was the phones fault. Um, isn’t that the responsibility of the website, not the phone? My plan was in their system, so they should have automatically charged my credit card $25 on the first of the month. They didn’t and now it’s the phones fault?
It doesn’t matter, I am going to keep all of the minutes that are still on my phone from last months plan, get 200 minutes from the $15 I paid for the day before yesterday and then in another month I will just go back to the $25 750 minutes plan. If they don’t charge me automatically, I will just have to make sure that I am keeping up with it by going to the website. It’s a schlep but what else can I do?
I noticed that they are now selling android phones, the LG Optimus Net and Q. The Q just has a slide-out keyboard and it’s about $20 more. I am not too happy with their service because I rarely have more than 2 or 3 bars and when I am downloading games, it always gets interrupted and I have to start over. Maybe because it’s a faulty phone though (that was said with a hint of sarcasm).
That’s another thing, I had spent a lot of my minutes buying games. I have 8 games that I paid for and now I will lose them because my new phone isn’t going to have them. I think I would be more pissed if I had paid for those with actual money, but considering I will be getting all of my minutes back from last month, I think I can either buy them again with my minutes, or just not worry about it because I never even played them. If I had the android phone then I think it would be more worth my time playing games than it is with this crappy phone.
I will have to wait 3-5 days for my replacement phone so I will be out a phone until then. It sucks, but there is nothing I can do about it. I only ever use it for texting with Darrin so it doesn’t really matter because he can just email with his fancy schmancy iPhone 4S lol.
I want to upgrade to the LG Optimus Net this summer for my birthday because I can use my wi-fi to use the internet with it when I’m at home. When I am out on the bike trail this summer, I will be able to make twitter and Facebook updates. I couldn’t do that with my current phone because it didn’t store my long difficult passwords and I could never remember what they were to log in every time I wanted to update. Also, an Android phone has apps like the WeReward app and the QR code scanner. Not that I really need to scan QR codes, but it would be nice to have that option.
It’s funny, I rarely ever use my cell phone, but I am being tortured by not having it to play with.