New Samsung Galaxy S3 Phone with FreedomPop Service

phones

My new Samsung Galaxy S3 came a couple of days ago. I was going to activate it as a pre-paid phone with Sprint, but the Quick Start card that came with the phone was from FreedomPop. It said FreedomPop on the Nomorerack (now Choxi) website, and I dismissed that since I figured I would activate it with Sprint. Anyway, check out the difference from my old HTC One V (left) from Virgin Mobile compared to the new phone (right). Huge difference!

The sound quality was HORRIFIC when I made my first phone call to our landline lol. Well, first of all there wasn’t any sound at all. My partner could hear me just fine, but with a ton of static, but I couldn’t hear him at all. We hung up and tried again and it was still bad, but I figured out how to turn the mic volume down and suddenly he could hear me just fine, and no static. I called my aunt and it sounded like she picked up the phone, but there wasn’t anyone on the other line, and then the line was dead. I called her the next day and the timer was going, but I couldn’t hear anything. I figured perhaps she could hear me, I just couldn’t hear her, but when I called her on my Virgin Mobile cell phone which is still active for another month, she told me she could barely hear me at all on my new phone. She said it sounded garbled. Ugh!

By the way, my aunt has a Samsung Galaxy S2 and she told me that when she turns her head, no one can hear or understand her. This is supposed to be the crème de la crème of phones, so why do they suck for making phone calls?

Today I went to the FreedomPop website to get help. I found out that this is a common issue. Well shit, why is it that I always seem to get something that has a common issue? I installed Minecraft PE on the new phone and for some odd reason it wasn’t installing specific files, and guess what? It’s a common issue. So here I am with this awesome phone that I can’t make calls with.

Several people on the message boards on the FreedomPop website said that they could not make a phone call without wifi being turned on, so I thought what if that is my problem? What if I turned OFF the wifi on my phone and see what happens, so I called my Virgin mobile cell phone and it was perfect. I could hear myself on both phones. I can call my new cell phone from another phone and it works with WiFi turned on, but I can’t call out with it turned on. Well, that’s still not right that I have to remember to turn the WiFi off just to be able to make a phone call. Oh and by the way, it was garbled. I could hear myself perfectly fine on the Samsung speaker, but on the Virgin speaker, I could hear myself garbled from the Samsung mic. It’s also too low, and now I can’t find where the mic volume is lol. I can’t win!

I have a Bluetooth watch that I just bought last month and it seems to work with my new phone, but the call quality, not so much. I tried calling my Virgin mobile phone with it and I couldn’t hear anything. Ugh! Perhaps a Samsung bluetooth ear piece might work?

When I first activated the phone on my computer, it told me it was sending me a new phone. I can’t even remember what kind of phone it was, but I figured it was probably something they do for customers who want service, but don’t have a phone, but then again I did activate an actual phone, so I don’t know. I thought that perhaps it was a mistake, but then I got this today.

image

If they actually do send me a new phone and it works, I would be curious to know if Choxi would give me a refund and allowed me to send their refurbished phone back to them. The point of me buying the Samsung Galaxy S3 was to get a kick ass phone with 16GB, not to get a phone that probably only has 1GB, then I’d be back to where I was before with my Virgin Mobile phone. I can forgive the Minecraft issue because I can just play that on my Nook HD+, but I need to be able to make phone calls, and if the Samsung one will just work as a phone, then I’d like to just use that and not a free phone from FreedomPop. I wonder if I can keep both and just use the new one for calls, but the Samsung one for apps and texting and data. I don’t know if they would allow me to have service on 2 phones though, so that’s a good question. I just don’t want to have to go back to a phone with 1GB lol. I bought this Samsung one for a reason dammit!

Ugh, I’m so beyond frustrated. Why does this always happen to me? Why is it that the thing (technology) I love the most, hates me the most? I will definitely be back if/when a new phone comes and I get to speak with someone over at FreedomPop about my issue.

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