Dell SupportAssist Frozen (SOLVED)

If you’re in a rush, scroll down for the solution.

I had to buy a new computer this year because Microsoft released an update that basically killed my other computer. I don’t know if it was a hardware issue, but it wouldn’t load Windows properly, so I was basically forced to get a new one. I mean in all fairness, my last computer was built around 2007, so I was due for a new computer anyway.

So I bought a Dell Inspiron 3668 from Office Depot. This has a program on it called Dell SupportAssist that updates your hardware drivers, scans hardware for issues and fixes them, cleans up the crap and tunes performance.

I don’t know what happened, but for the last week it has been telling me there is an update and every time I load the Dell SupportAssist program, it freezes up on me. I thought I had to close programs for it to load, and it nearly did load a couple of times, but then it didn’t. I uninstalled software that I wanted to have installed, but I hardly ever used them  because I thought that might help, but it didn’t.

Ok so I’m sure you’re like get to the point, how do I fix this? Well this is what I found on a Dell support forum.

SOLUTION:

2018-06-21

This fixed my problem. I went to that location and found that file and just simply removed “-small” and it fixed it. It loads now. It is that simple.

So I hope this helped you if you were having this problem.

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